Refund Policy

1. General Refund Policy

We want you to be satisfied with our services. If you are not entirely happy with your purchase, we're here to help.

2. Digital Products & Subscriptions

Since Toolscase provides digital tools and subscriptions, we generally offer a **7-day money-back guarantee** for new subscribers, provided that the service has not been extensively used.

3. Eligibility for Refund

To be eligible for a refund, please ensure that:

• The request is made within 7 days of the initial purchase.
• You have a valid reason for the refund (e.g., technical issues that we cannot resolve).
• Your account has not violated our Terms of Service.

4. Processing Refunds

Once we receive your request, we will inspect it and notify you that we have received your request. We will immediately notify you on the status of your refund after inspecting the request.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

5. Contact Support

If you have any questions on how to request a refund, contact us at billing@toolscase.com.